Last Updated: August 7, 2026
 

At Kimera, we respect your privacy and are committed to protecting the personal information you provide when visiting our website, requesting a quote, contacting us, or booking our services.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your personal information.
 

1. Information We Collect
 

We may collect personal information that you voluntarily provide to us when you:

• Submit a contact or quote request form

• Request information about our vinyl wrap services

• Book or inquire about an appointment

• Contact us by email, phone, or other communication methods

• Subscribe to communications or promotional updates, where applicable

This information may include:

• Your name

• Email address

• Phone number

• Vehicle make, model, and year

• Information about the services you are interested in

• Appointment or booking details

• Any other information you choose to provide in your communications with us

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages visited, and general website usage information.

2. How We Use Your Information

We collect and use personal information only for reasonable business purposes, including to:

• Respond to inquiries and requests for quotes

• Communicate with you about our services

• Schedule and manage appointments

• Provide and improve our services

• Process transactions where applicable

• Maintain business and customer records

• Respond to customer service requests

• Improve our website and user experience

• Send promotional communications when you have requested or consented to receive them

• Protect the security and integrity of our website and business

• Comply with applicable legal and regulatory requirements

We do not sell or rent your personal information to third parties.

3. Website and Wix Services

Our website is hosted and operated using Wix.com. Information submitted through our website may be processed and stored using Wix's systems and services.

Wix may collect and process certain information as part of providing website hosting, security, analytics, and other services. Wix's own privacy practices are governed by its Privacy Policy.

You can review Wix's Privacy Policy for more information about how Wix processes personal information.

4. Cookies and Analytics

Our website may use cookies and similar technologies to provide essential website functionality, improve performance, understand how visitors use our website, and enhance your browsing experience.

Some cookies are necessary for the website to function properly, while others may be used for analytics, marketing, or other purposes depending on the features and third-party services enabled on our website.

Wix provides tools that allow website owners to manage cookie consent and certain privacy preferences.

If we use third-party analytics, advertising, or other tracking services, those services may collect information according to their own privacy policies.

5. Sharing of Personal Information

We may share personal information with service providers that help us operate our business and website, such as:

• Website hosting and technology providers

• Booking and scheduling platforms

• Payment processors

• Email and communication providers

• Analytics or marketing service providers, where applicable

These providers receive only the information reasonably necessary to provide their services.

We may also disclose personal information when required or permitted by applicable law, legal proceedings, court orders, or governmental authorities.

6. Protection of Your Information

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, use, disclosure, alteration, or destruction.

However, no method of transmitting information over the Internet or storing information electronically can be guaranteed to be completely secure.

7. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide our services, maintain appropriate business records, resolve disputes, and comply with applicable legal and accounting requirements.

When personal information is no longer required, we will take reasonable steps to securely delete or dispose of it.

8. Your Privacy Rights

Subject to applicable law, you may have the right to:

• Request access to personal information we hold about you

• Request correction of inaccurate or incomplete information

• Ask questions about how your personal information is collected, used, or disclosed

• Withdraw consent where consent is the basis for processing your information

• Request deletion of information where permitted by law

If you would like to make a privacy-related request, please contact us using the information below.

9. Marketing Communications

If you choose to receive promotional communications from us, we may occasionally send information about our services, promotions, new offerings, or other updates.

You may unsubscribe from promotional emails at any time by following the unsubscribe instructions included in the communication or by contacting us directly.

10. Third-Party Websites

Our website may contain links to third-party websites, including social media platforms or other services.

We are not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing the privacy policies of those websites before providing them with personal information.

11. Children's Privacy

Our website and services are intended for a general audience and are not specifically directed toward children.

We do not knowingly collect personal information from children where prohibited by applicable law.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable privacy requirements.

When changes are made, the updated version will be posted on this page with a revised "Last Updated" date.

13. Contact Us

If you have questions about this Privacy Policy, would like to access or correct your personal information, or have any privacy-related concerns, please contact us:

Kimera Vinyl Wrap
Email: info@kimeravinyl.com
Location: Vancouver, British Columbia, Canada